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Reply Difficult to accept that a business as this one, that advertised constantly about their top of the line service, would have such a poor service toward clients.Corporate Office should not have their phone as it has it right now, misleading the public into believing that there is a chance that a client CAN reach the Public Relations Office.I received an email on 10/26/17 that my tires had just shipped.I called Kalamazoo Tire and I was told again it said accepted and delivered on 10/16/17 but they were not in stock yet.
The executives from both companies never saw eye to eye and they split in 1994.
They advised the tires were delivered in 2-3 days if ordered online and sometimes next day if ordered in store.
I advised we would rather order online due to our location from the store.
They advised me to call the number for more information.
I did and the clerk kept me on hold and on the phone for almost an hour before she said they do not know why the tires had just shipped.
The Costco corporate office is located in Kirkland, WA.